How can I reach Romi Fashion?
You can contact us at info@romi-fashion.com, and our customer service team is ready to help with any question about sizing, your order or a return.
Do you ship worldwide?
Yes, we ship to customers around the world, and shipping is free on every order. Need it sooner? Choose Express Priority Shipping at checkout.
Can I change or cancel my order?
Contact us at info@romi-fashion.com within 6 hours of placing your order. Orders can only be changed or cancelled before they are processed or shipped, and cancellation refunds are issued as store credit.
When will my order be processed?
Orders are processed within 1 to 3 business days, Monday to Friday. Processing can take a little longer during sales and holidays.
How long will it take to receive my order?
Delivery typically takes 6 to 10 days after processing. You receive a tracking number by email as soon as your order ships, and you can follow it anytime on our Track Your Order page.
What if I do not receive my order?
Please contact us at info@romi-fashion.com with your order number and we will help you right away.
How can I return or exchange an item?
You have 30 days from delivery to return or exchange an item. Email us at info@romi-fashion.com with your order number and our team will guide you through the next steps.